Store Info
▪︎TAT
-RTS is 3-5 BD
-MTO is 2-3 Week TAT (approx 21 BD)
-MTO Customs or Unique Transfers (glitter or glow in the dark) is 3-4 Week TAT (approx 28 BD)
Please note holidays and weekends are not included in TAT timeline.
▪︎Custom request may include a small fee of $5-$10
▪︎Shipping cost is $5-10 with free shipping on orders $75+
▪︎I am not responsible for lost packages. Once it shows USPS has taken your package it is out of my hands & you should contact your local USPS office.
Thank you for shopping Rose & Mae
Cup Care Instructions
Hand Wash ONLY
NOT dishwasher or microwave safe
Do not soak
Bamboo lids can mold if not taken care of correctly, never store wet
Shirt Care Instructions
Turn inside out
Machine Wash Cold or Hand Wash
Mild Detergent
No Fabric Softener or Bleach
Tumble Dry or Hand Dry
Do Not Iron
cancelation/refund policy
Cancellations & Refunds.
▪︎Cancellations will be determined on an individual basis
▪︎Refunds are available for damaged goods upon communication.
-Please message me a picture of your order within 24 hours of receipt so I can evaluate the problem. Once approved, refunds will be processed within an hour.
-Depending on the nature of the issue, a Gift Card may be issued in place of a refund.
*Shipping costs is non refundable